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News > CAC, ID cards issued by appointment only in JBSA
CAC, ID cards issued by appointment only in JBSA

Posted 11/18/2011   Updated 11/28/2011 Email story   Print story

    

11/18/2011 - JOINT BASE SAN ANTONIO-LACKLAND, Texas -- Beginning Dec. 1, the 502nd Air Base Wing will implement new procedures for customers requiring new identification cards, common access cards and Defense Enrollment Eligibility Reporting System services.

To help reduce excessive wait times currently experienced by customers, the 502nd ABW will replace the existing walk-in customer services available at its main ID Card/CAC issuance facilities with an all-day appointment-only process for all military members, retirees, dependents, civil service employees and contractors. Appointment times will be between 8 a.m. and 3:20 p.m. Monday through Friday, and will be scheduled in 20 minute intervals.

Changes to existing ID Card/CAC and DEERS services will only affect the main DEERS ID Card/CAC issuance facilities at these locations:

· 902nd Force Support Squadron, Bldg. 399, Randolph AFB; 652-1845
· 502nd Force Support Squadron, Bldg. 367, Fort Sam Houston; 221-0415
· 802nd Force Support Squadron, Bldg. 5616, Lackland AFB; 671-4178

Schedule appointments at any of these facilities by visiting https://rapids-appointments.dmdc.osd.mil/ or call for an appointment.



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